1家牙科诊所,如何扩展至123家并上市?

老板,您赞同吗?每一家企业的成功或失败,都是“人为”?即使您有超级无敌的商业模式或战略,当人不对,企业也不会跑得远!

中国有一句成语:事在人为。

今天要与企业家们分享一位牙医的成功历程。他是从一张牙科座椅开始,用了13年时间,在新加坡主板上市!

一家普通的牙科诊所,能在25年内扩展至在新马拥有123家牙科诊所及在中国拥有17家牙科口腔医院与诊所(中国东北最大规模),并在新加坡主板上市,靠的是什么?是卓越的商业模式吗?

企业“事在人为”

Q&M全民牙科集团创办人黄震霄医生毫不犹豫地说:靠的是“人”!

所谓“事在人为”,一家企业能否成功与强大,都是因为“人”在做决定。如果没有搞定“人”,一家企业就很难扩展,甚至无法经营得成功!

为您揭盅如何解决股权问题

黄震霄医生在1996年购买了前老板的牙科诊所后,生意便越做越大,在短时间找了不同的股东开了多间诊所,1998年起甚至每一年开5家,增长快速。当他开了三十多家诊所时,股东们对股权有各自的看法,生意就一度陷入停滞状态。

因此,他重新规化他的股权架构与股权分配。

马上报名《生意要做大,股权要规划7.0》线上研讨会,亲身现场聆听Q&M全民牙科集团创办人黄震霄医生分享如何解决股东问题,如何重新规划股权及架构!

👉 https://workshops.yyc.my/newswav-cpss

“人”很难管,您赞同吗?
医生们都很聪明,如果,您是要管一群医生的话,难吗?如果您是管理一群聪明的人才,是怎么管?
还是您宁愿一辈子带着一群不比您聪明的人呢?又或者您认为您自己是全能?您有认清自己与股东们的强项与弱点吗?然后把自己与股东、团队摆放在对的位置吗?

那该如何管理与带领股东与团队呢?

您必须做好三件事:

1. 认清自己、了解股东,清楚自己的强项与弱点,因为没有人是“全能”。

2. 把对的人放在对的位置 (您有把您的股东和自己放在对的位置吗?)

3. 设定“对的方向 ” (与股东们不断地商讨、对焦方向与谋略)

到底黄医生做了什么能管理及带领他的股东、医生及团队呢?后来公司还成功于2009年在新加坡主板上市。这些股东全都是医生,各有各的想法,要管好这么多专业人士,谈何容易。

上市是您想要的终点吗?

老板们,上市是您想要的吗?还是您想要的是传承或者以高估值卖出(Divestment)?

如果是上市,您很清楚知道为什么要上市吗?上市是企业的终点吗?还是,您认为您上市是为了可以传承或套现?

全民牙科Q&M Dental , 在上市前的盈利是300万新币,市值是8千万新币。

黄医生说他们拼死拼活了12年,去年的盈利是2千万新币,市值达到7亿新币!在疫情时候,公司的业绩还是上涨。

到底上市是合適您吗?那在疫情的时候,您又可以如何向黄医生学习,并带领公司往上冲?

马上报名由中国报与YYC超越集团联办的《生意要做大,股权要规划7.0》线上研讨会。我们邀请了这位闻名的医生企业家黄震霄,为您分享他的创业历程及带领众多的股东们成功的上市!通过他的分享您绝对能掌握如何与股东相处,以及了解上市对企业真正的目的。

👉 https://workshops.yyc.my/newswav-cpss

到底上市是合適您吗?那在疫情的时候,您又可以如何向黄医生学习,并带领公司往上冲?

运用儒家思想,加上西方管理的黄震霄医生,一直都秉持着“修身齐家治国平天下”和“先舍后得”来带领股东与团队!他认为,一个企业的成功,并不是贏在战略或者生意模式!而是“人”。那要搞定“人”,一定要懂得搞定“人的艺术”!

犹如中国最出色的领导人之一:毛译东,在最穷的时候,如何“搞定”人!

老板,您赞同吗?此时此刻的我们,像毛译东当时那时候一样的“苦”吗?那我们如何在这“苦”的时候,搞定我们的“人”呢?

股权课不单纯是“股权分配”,股权的拥有者是“人”。YYC超越集团给您股权课程来“搞定人”!

“人的艺术”=五大艺术=企业成功

YYC超越集团是全球第一及唯一教导“股东五大艺术”结合“股权科学”的商业咨询集团。我们拥有47年处理股权的经验,助逾千家企业处理股权问题。我们的股权专家发现,大部分股权问题都是因为无法做好“人的艺术”。

经过我们团队的探讨及我们自己的真实案例,见证每家企业的成功,都在“人”!股东们都必须做好“五大艺术”:即大方向、大格局、信任与默契、本份思维及价值观。只有掌握这五大艺术,很多企业难题决。尤其是在这个艰难的时刻,企业的股东们更需要做好这五大艺术,才能同心协力与团队过关斩将,应对每项挑战。

马上报名《生意要做大,股权要规划7.0》线上研讨会,股权专家将以国内外真实案例和高效的工具,教您做好股东的五大艺术和股权的科学,引导您管好“人”,再管好“事”,全面让企业往正确的方向启动。

为什么您要参加此研讨会?
研讨会由中国报与YYC超越集团联手主办。

YYC超越集团:

1. 47年经验

2. 大马唯一一家获得OCBC银行为投资者及战略伙伴的会计公司

3. 全马唯一一家拥有至少15家合并公司的会计公司

4. 第二代传承会计公司,发展从50名员工至800名员工

5. 全球唯一一家教育“股权发展”必须采用“股权科学” + “艺术”

此外,我们还教您选择适合您企业的最终路线图,以及做好企业资本规划。这包括计算企业估值、重组企业或股权架构、探讨合并与收购计划,及有OCBC华侨银行的企业融资专家为您分享企业的资本架构,助您为企业找到最大的利润与推上新的高峰。

👉 https://workshops.yyc.my/newswav-cpss

Time to reset

EVERY time I travel to London and Europe, I have been fascinated by the rich history of the nations. When I include old civilisations like India and China, I am always amazed at how civilisations have survived countless plagues and wars.

Due to lack of science and medicine, there were high casualties of human lives in a plague pandemic. Destruction of properties and infrastructures during wars are increasingly very extensive due to bombs and missiles.

Throughout the history of civilisation, there has been different kind of plagues and the most deadly pneumonic plague was the Spanish Flu. A total of 30% of the world population or an estimated 500 million out of 1.8 billion was infected with an estimated casualty of 50 million deaths (about 3% of world population then).

Spanish Flu, also known as the 1918 Influenza epidemic, was an exceptionally deadly global influenza pandemic caused by the H1N1 virus. The name Spanish Flu is a misnomer. The pandemic broke out near the end of World War I and it was only reported by Spanish neutral media, giving the false impression that Spain was the epicentre of the epidemic.

It was reported that outbreaks of influenza like illness first appeared in 1916-1917 in British military hospitals in France and subsequently appeared in military hospitals in Kansas, the United States, in 1918. Is history repeating itself? Nobody will know the true story of the origins of Covid-19.

All we know is that the pneumonic virus has been co-existing with the human population for the last few hundred years. And it will still co-exist with us for the next few hundred years.

The fact that we have to live with Covid-19 virus is a no brainer. The Spanish Flu was most deadly between the years of 1918-1920 and it dragged on till the mid-1920’s before it finally disappeared.

Modern science today has produced effective vaccines and modern medical equipments and treatments that is able to control the pandemic with lower casualties. Together with improved social behaviours, the world is in a much better position now to control and eventually make Covid-19 fade away. Hopefully for another 100 years.

After the world wars, most affected countries embarked on reconstruction efforts and they reset their priorities from war mongering to economic development.

Similarly, after each pandemic, families, businesses and governments have to reset their priorities from health concerns to economic survival, from personal losses to a hopeful future and most importantly, to handover to our next generation a better, safer and more prosperous world to live in.

Here are some thoughts on how Malaysians can reset their priorities starting today:

Lives vs livelihoods

The only way to solve massive unemployment is to help the micro businesses and small and medium enterprises (SME) restart their operations, as this sector is responsible for at least 50% of national employment. Our banking sector has to seriously consider writing off or reducing these debts (accumulated interests) as a form of support for the cash-strapped enterprises.

Having reduced or no income for 18 months has devastated these small businesses. Rich Western countries have helped the industries with furlough pays etc for more than a year but not Malaysia.

The financial institutions should forego their short-term profits in the national interest to help reconstruct and rebuild the small enterprise sector. The multiplier effect of a reinvigorated small-enterprise sector will only benefit the financial institutions immediately, from payment of cars, housing and personal loans to higher consumption which improves trading velocity.

The government can help out too in terms of exemption of penalties for unpaid taxes and the Employees Provident Fund (EPF) contributions while some form of tax or duties relief should be given to the small enterprises.

The main consideration is to allow these small enterprises to use the balance cash available, if there is any left, to restart their business immediately. Give them some breathing space and oxygen when required. Now that health risks will be greatly diminished via high vaccination, we need to reset our priorities to livelihoods. Not a moment too soon.

The only positive change from this pandemic has been the awareness of personal and public hygiene standards that was lacking prior to the pandemic.

Marketplaces and restaurants are much cleaner, homes and workplaces are more sterilised than ever, and hand washing is now a necessary habit. This reset should be maintained if not enhanced further.

Wearing of masks have been an old habit in Japan and China to protect from pollution. Wearing of masks in food preparation and service-related activities are habits that should be perpetuated in the years to come.

That includes wet market operators and poultry farms where the origin of viruses hopping on to humans often occur. Mandatory work wear maybe?

Workplace

This new concept of working from home for fully employed staff members is an experiment with many unexpected results.

My three children and their spouse are all working from home. My wife is complaining of the high electricity bills for air conditioning and the constant feeding of so many adults throughout the day. Can we claim from their companies some living expenses?

Meanwhile their companies are studying the loss of productivity from employees working from home. A general estimate of loss of 20%-30% in productivity seems to be the rule of thumb. Can we reduce their compensation by a similar percentage? Should we reduce our office space by half?

Come to think of it, we do not need that many employees nowadays as before. Since headcount has been reduced, we still have the same performance.

Now we have employees who love working from home and make all kind of excuses of not going back to work in their workplace. This will become a major problem for management.

The other problem is the need to self isolate at home due to close contact with a positive case. Latest news in the United Kingdom, if you are fully vaccinated, there is no need to self isolate if you have come into close contact with someone positive.

We do need to reset this work-from-home concept. Fair policies for both management and employees will need to be set to prevent workplace misunderstanding.

I believe there will be no one policy to fit all the jobs and not all the jobs fit the work-from-home concept. Eventually there will be attritions due to disagreement on personal choices versus management principles. No winners here.

Next week, we will discuss resets on many other issues including government and national goals. This week, we will have a new government or an old government in a new bottle but whatever it is, we know that we have to co-exist with the same bunch of old politicians, at least for the next one to two years.

If you are fully vaccinated, do go out and enjoy your limited freedom and activities. Cheers.


*The views expressed are those of the author. If you have any questions about the content, copyright or other issues of the work, please contact Newswav.